the INFO Network

 

 

how financial services ombudsmen work

 

free, easy to contact,

impartial, informal & speedy

no need for a representative

 

about the ombudsman model

setting up a financial

services ombudsman?

 

be sure it meets
fundamental principles

 

effective approaches to
fundamental principles in
English, French, German,
Portuguese, Russian, Spanish

 

find a financial services ombudsman

 

member schemes across the world
some have a different title, such as mediator or adjudicator

 

links to websites

consumer information

 

tips for making a complaint
case studies

annual reports

information for consumers

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