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how financial services ombudsmen work

 

easy to contact

impartial, informal & speedy

out-of-court

 

about the ombudsman model

find a financial services ombudsman

 

our member schemes are worldwide
some have a different title, such as mediator or adjudicator

 

links to websites

news

Welcome to our newest member
The Ombudsman of Financial Services Swaziland

 

Online dispute resolution website for Europe
The European Commission (EC)'s Online Dispute Resolution (ODR) platform is now accessible to consumers and traders.

 

setting up a financial

services ombudsman?

 

be sure it meets
fundamental principles

 

effective approaches to fundamental principles in English, French, German, Portuguese, Russian, Spanish

 

 

 

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case studies

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