Welcome to the website of the
International Network
of Financial Services Ombudsman Schemes (INFO Network)
The Members of the INFO Network are Financial Services
Ombudsman and other independent schemes/offices
operating
as
out-of-court
dispute resolution services
in the financial sector.
Depending on their jurisdiction, these schemes/offices
provide
dispute resolution services for consumers
who have not been able to resolve the matter directly
with their financial service provider:
- Banking
- Investment
- Insurance
- Credit
- Financial advice
- Pensions/superannuation
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Note: The INFO Network itself does not offer a dispute resolution service.
Dispute resolution is the function of the schemes/offices which are INFO Network Members.
Consumers of financial services who wish to lodge a complaint about a
financial service should contact the appropriate scheme/office for their country, directly. |
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