the INFO Network

 

 

how financial services ombudsmen work

 

easy to contact

impartial, informal & speedy

out-of-court

 

about the ombudsman model

setting up a financial

services ombudsman?

 

be sure it meets
fundamental principles

 

effective approaches to fundamental principles in English, French, German, Portuguese, Russian, Spanish

 

 

 

find a financial services ombudsman

 

our member schemes are worldwide
some have a different title, such as mediator or adjudicator

 

links to websites

consumer information

 

tips for making a complaint
case studies

annual reports

info for consumers

news

Channel Islands Financial Ombudsman first annual report

 

Finnish Financial Ombudsman Bureau

annual report

 

French Insurance Mediator

new website

 

Ombudsman for Banking Services South Africa

annual report

 

Ombudsman for Long-term Insurance South Africa

annual report

 

Swiss Ombudsman of Insurance

annual report

 

Online dispute resolution website for Europe
The European Commission (EC)'s Online Dispute Resolution (ODR) platform is now accessible to consumers and traders.

 

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